Demi Chef de Rang

Title Demi Chef de Rang
Category Galley, Onboard
Job Information

The Demi- Chef de Rang’s primary responsibility is to service an assigned station in restaurants, In-Residence Dining, special events or beach BBQs, ensuring Residents and Guests are consistently provided with courteous, engaging, prompt and efficient service. The Demi- Chef de Rang ensures excellence in the execution of The World’s luxury dining service standards in relation to all Residents and Guests satisfaction goals.

Essential Functions – Overview

  • Exceed Residents’ and Guests’ expectations in every aspect of personalized, quality, luxury, engaging and bench mark service deliveries in his assigned areas.
  • Execute table services with perfection as per Standard Operation Procedures for all restaurants at all times
  • Ensure mise-en-place of stations are ready before and mise-en-place is completed after service.
  • Responsible to check the tables, chairs, floors, Music, waiter stations mise en place, menus and POS terminals in the restaurants prior to the service.
  • Assist Management in opening and closing duties of the restaurants
  • Remain fully knowledgeable of all restaurants menus, dishes preparation and their brief history
  • Communicate all Residents and Guests special requests and dietary requirements with Assistant Restaurant Managers and make an LMO as required.
  • Welcoming the guests with a smile, address them by their last name, seating, engaging, recommending the specials, knowing personal preferences and felt but not seen service standards is a must for Demi- Chef de Rang in his assigned areas.

QUALIFICATIONS

 

  • Minimum of 3 years’ relevant experience on a luxury cruise ship, fine dining restaurants, private club, boutique hotel, luxury hotel or resort
  • A Diploma in Hotel Management or Restaurant Management for 11/2 years is preferred
  • Working knowledge on point of sales systems (Infogenesis), inventory management systems (MMS) and computerized reservation systems (Avenista) is preferred
  • Excellent eye for attention to details essential
  • Experience working in a multi-cultural environment
  • Able to read, write and speak fluently in English
  • One additional language (German, French, Italian, Spanish) preferred
  • Good computer skills to include Word, Excel and Outlook
  • Able to live in close quarters and share limited cabin space with others
  • Ability to remain calm and courteous in challenging situations
  • Ability to work independently as well as in a team
  • Ability to handle stress and to work under pressure in a dynamic environment
 
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