Travel Coordinator

Travel Coordinator – Luxury Mega Yacht

The World, Residences at Sea, is the finest private mega yacht at sea.  We offer the best of the best at every level of our organization. Employees of The World strive for excellence in everything we do.

The Travel Coordinator is the primary contact for the facilitation of Overnight, Overland Journeys (OJs), multiple night FIT requests as well as special projects/events. In addition, the Travel Coordinator will provide additional help to the Concierge Team when required.

Responsibilities

• Meets with Residents & Guests to gain knowledge and understand their “off the ship” travel needs; designs and facilitates highly bespoke trips accordingly
• Act as the champion for all FIT requests and Overland Journeys and take full responsibility of the administration of Overland Journeys
• Responsible for ensuring fellow members of The World’s Concierge team are fully versed and knowledgeable on Overland Journey itinerary highlights and attributes including the administration of ad-hoc learning presentations
• Responsible for distribution of all supporting travel materials for each booking made
• Provide additional support to Residents throughout the planning process up and including post trip follow up
• Provide back-up support to the Concierge team.

Hiring Requirements

• Minimum of 5 years’ relevant experience in destination travel planning or within the Front Office, Concierge or similar position, on a luxury cruise ship, private club, boutique hotel, luxury hotel or resort
• Extensive worldwide destination knowledge, ports of call and tour-based information
• Degree in Hospitality Management or related field preferred
• Experience managing a multi-cultural team
• Good computer skills to include Word, Excel and Outlook
• Hands-on experience with travel booking, CRM software and knowledge of Peak15 and Fidelio preferred.
• Experience of destination planning travel and programming essential
• Familiar with invoicing and financial responsibilities preferred.
• Travel sales expertise, preferably in the luxury travel market
• Excellent English skills both written and verbal
• One additional language (German, French, Italian, Spanish) preferred
• Active membership with Les Clefs d’Or preferred

Along with worldwide travel opportunities, The World offers many other benefits. Our team members are afforded comfortable accommodations, delicious meals, facilities including a fitness center, state- of- the- art bicycles, crew bar, outside sun / seating deck, and a variety of crew enrichment activities. In addition, we have the most generous Tuition Reimbursement Program in the industry.

At The World we are one team, always passionate and caring and supporting one another in mutual respect. We have a unified, empowered, and strong team culture that values diversity and recognizes, develops and retains talent.

Please note that all candidates must complete an online employment application before being considered for any open position. Interviews will only be arranged after receipt and review of such online application and are ‘by appointment only’. Qualified candidates will be contacted by a representative of the Human Resources Team.

ROW Management Ltd. is committed to the health and well-being of our Crew. All Crew Members are required to be fully vaccinated against COVID-19 and provide evidence of completion of a vaccination regime (vaccination card / certificate or digital immunity passport) approved by the EU (EMA – European Medicines Agency) or the U.S. Food and Drug Administration (FDA).